Our Services:
Tel: 01375 898680

Please note that there will be some changes to our opening hours during the festive period including some service closures. See below for information.

Christmas 2025 opening hours:

23rd December: 8:30am – 8:00pm

24th December (Christmas Eve): 8:30am – 3:00pm

25th December (Christmas Day): Closed

26th December (Boxing Day): Closed

29th December: 9:00am – 5:00pm

30th December: 9:00am – 5:00pm

31st December (New Year’s Eve): 9:00am – 3:00pm

1st January (New Year’s Day): Closed

2nd January: 8:30am – 5:00pm (Normal service hours resume)

I need help out of hours, what can I do?

Non-emergency:

Please call 111 or visit 111.nhs.uk

You can also contact your GP.

Emergency:

Please call 999 or visit your local Accident and Emergency department (A&E) if it is safe for you to do so.

Mental health crisis:

If you find yourself in a mental health crisis and need urgent support, call 111 and select option 2.

You can also contact Samaritans any time, day or night.

  • Call 116 123
  • Email jo@samaritans.org

Urgent Treatment Centres (UTC) and Accident and Emergency departments (A&E)

Urgent Treatment Centre

Orsett Minor Injury Unit

Address: Rowley Road, Orsett, Grays, Essex, RM16 3EU

Opening Hours: 10:00-19:30 Mon-Sun, 18:30 last Thursday of every month, closed Christmas Day and Boxing Day.

Call: 0300 300 1527
Website: www.nelft.nhs.uk/services-bsbwtk-minor-injuries-unit

Accident and Emergency departments

Basildon University Hospital

Open 24 hours a day, seven days a week.
01268 524900 ext 2810 or 2811
Address: Nether Mayne, Basildon, Essex, SS16 5NL

Additional mental health support

Campaign Against Living Miserably
Offering support for people having suicidal thoughts, via helpline or online chat.
Call: 0800 585858
Website: www.thecalmzone.net

Useful contacts

  • NHS 111

    Visit NHS 111 online

    Call: 111

    You should use the NHS 111 service if you urgently need medical help or advice, but it’s not a life-threatening situation.

    For medical emergencies, call 999.

  • Samaritans

    Visit the Samaritans website

    The Samaritans offer a 24-hour confidential telephone helpline.

    Call: 116 123 (24 hours, 365 days)
    Email: jo@samaritans.org

  • Police

    For emergencies, call 999.
    For non-emergencies, call 101.

Close

Inclusion Advisory Group

Inclusion Thurrock have launched The Inclusion Advisory Group (IAG) for individuals who have recently used the service. The group is designed to help Inclusion gain feedback on client’s experiences, as well as providing a space for individuals to share ideas on how we can continue to improve. A voucher will be given to thank you for your time.

If you would like to participate and have used NHS Talking Therapies services in the past year, contact us today!

Sign up to the Inclusion Advisory Group today!